Malone's Response

How disappointing to receive Ian Malone's response to my complaint. Disappointment may be too strong a word for the emotion I felt because of course his reply had been anticipated, Ian Malone is part of "The Barclays Team". 

Dependencies?

Kate shared a link on the Delta Airlines shambles currently unfolding due to 'systems failure'. Her comment was that too many people aren't aware of the global dependencies due to IT systems. She's not wrong there.

Tough - we just haven't done it!

The administration story continues. Willis Towers Watson are determined to defend their position as the powerful institution that must not be challenged, especially not by an old widow woman of fragile disposition.